Indulge in Comfort Anywhere, Anytime
Experience unparalleled comfort and support during your travels with our Memory Foam Neck Pillow. Crafted with care from pure cotton fabric and filled with high-quality memory foam, this travel essential ensures you arrive at your destination feeling refreshed and ready for adventure.
Features
- Wide Variety of Applications: Perfect for flights, commuting, and long journeys, our travel pillow keeps your posture upright and prevents neck discomfort with its generous headrest and ergonomic neck and chin wrap.
- Ease of Carrying: Lightweight and compact, easily roll it up and store it in the included waterproof bag for effortless transportation.
- Long Serving Life: Made of reusable material with memory foam that conforms to your neck and head, providing comfort and support trip after trip.
- Breathable Material: The cotton fabric is breathable, keeping you cool and comfortable even during extended periods of use.
- User-Friendly Design: Simply unpack the pillow, place it comfortably around your neck, and feel the support as it gradually returns to its original shape.
- Delicate Gift: An excellent gift for friends and family who love to travel, showcasing your care and consideration for their comfort.
Benefits You’ll Love
- Supports Proper Posture: Say goodbye to neck strain and discomfort, as our pillow keeps your spine aligned and your head and neck well-supported.
- Enhances Comfort: Enjoy a cozy and restful journey, whether you’re on an airplane, train, bus, or car.
- Convenient Portability: Its lightweight and compact design make it effortless to carry, ensuring you can catch some Z’s wherever you go.
- Durable Construction: Made from premium materials, our neck pillow is built to last, providing reliable comfort trip after trip.
- Stress-Free Maintenance: The removable and washable coat ensures easy cleaning and maintenance, keeping your pillow fresh and hygienic.
Your Journey to Comfort Begins Now
Upgrade your travel experience with our Memory Foam Neck Pillow and arrive at your destination feeling relaxed and rejuvenated. Whether you’re embarking on a business trip or a leisurely vacation, make comfort a priority with our travel essentials.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elistara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of elistara.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of elistara.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://elistara.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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